Developing a Conceptual Model for Strategic Knowledge Sharing of Facilities Management Protocol (FMP)

Abstract

The aim of this paper is to identify a key dimension of knowledge sharing strategy to improve Facilities Management Process of Protocol (FMP) in achieving facilities management organization performance. It investigates the key dimension of facilities management protocol strategy that can be adopted by the Facilities Management organizations and examines the problem related to IBS during the operational stages of maintenance management. An analysis of previous research provides an insight of the relationship between the IBS attribute and Facilities Management Protocol (FMP) component that can proposed a significant variable to improve the FM performance to solve problem related maintenance for IBS building. The review shows that a factor related to FM Protocol such as ‘operate and optimize facility’, ‘monitor and record facility condition’, ‘implement schedule maintenance work’, ‘manage inventory and spare part’, and ‘supervised vendor work’ was identified as a key dimension for FMP strategy to improve FM performance. Meanwhile a factor such as ‘diagnosing tools and assessment’, ‘systematic procurement procedure’, ‘complementary IBS input and information document’ and ‘handing over document’ was classified as a key factor to improve FM performance through adopting knowledge sharing strategy. This paper suggests that through improvement of each factor, the recognition of the whole strategic approach process in FMP can be increase thus helping to strengthen the facilities management organization for competitive advantages.